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Requirements

General Requirements

Processor

For Web layer:

  • All 32-bit and 64-bit processors (x86 and x64) are supported.

For Application layer:

  • All 32-bit and 64-bit processors (x86 and x64) are supported.

Operating System

For Web layer:

  • Windows Server 2008 as of SP2 or Windows Server 2008 R2 as of SP1, all variants
  • Windows Server 2012 or Windows Server 2012 R2, all variants
  • Windows Server 2016
  • Windows Server 2019
  • Windows 7 as of SP1 (Professional, Ultimate, Enterprise)
  • Windows 8 (Pro, Enterprise)
  • Windows 10

For Application layer:

  • Windows Server 2008 as of SP2 or Windows Server 2008 R2 as of SP1, all variants
  • Windows Server 2012 or Windows Server 2012 R2, all variants
  • Windows Server 2016
  • Windwos Server 2019
  • Windows 7 as of SP1 (Professional, Ultimate, Enterprise)
  • Windows 8 (Pro, Enterprise)
  • Windows 10

We recommend that you use the most recent service pack for the relevant operating system.

Requirements for the Web Layer

Microsoft IIS, .NET Framework must be installed for the Web layer. When setting up the system you will need to follow the instructions below. Remember that you will need Administrator permissions in order to be able to install software.

For the installation of the required programs for the Web layer, the following operating systems are described as examples:

Note:

ASP.NET must be registered on the computer on which the Web layer is installed. If ASP.NET is not registered, the following message appears: "An attempt was made to load a program with an incorrect format."

An error message along the following lines may also appear when you call the application: "The XML page cannot be displayed" or "XML Parsing Error: not well-formed" or "This page contains the following errors" or "XML parsing failed: syntax error".

If this happens, register ASP.NET from the command line: 32-bit (x=version number, e.g. v2.0.50727):

"C:\WINDOWS\Microsoft.NET\Framework\x\aspnet_regiis.exe -i -enable"

64-bit (x=version number, e.g. v2.0.50727):

"C:\WINDOWS\Microsoft.NET\Framework64\x\aspnet_regiis.exe -i -enable"

Please note: IIS must be restarted after ASP.NET has been registered.

Requirements for the Web Layer - Windows 8

When setting up the system you will need to follow the instructions below. Remember that you will need Administrator permissions in order to be able to install software.

IIS

Install the Internet Information Server.

  1. Open Programs and Features from the Control Panel.
  2. Click Turn Windows features on or off.
  3. Search for Internet Information Services and select the corresponding entry.

  4. Confirm your selection with OK and the "IIS" feature will be installed. The computer must be restarted after installation.

Setting Up Integrated Security

  1. Check whether Windows Authentication is installed. If it is not, install it now (call Turn Windows features on or off under Programs and Features).
  2. Start the Internet Information Services Manager and make the following settings:
    1. Expand the Default Web Site.
    2. Select Cockpit 10,
    3. Check whether Feature View is set (if not, right-click Cockpit 10 and choose Switch to Feature View),
    4. In the IIS group, double-click Authentication,
    5. Set Anonymous Authentication to Disabled,
    6. Set Windows Authentication to Enabled.

Requirements for the Web Layer - Windows Server 2012

When setting up the system you will need to follow the instructions below. Remember that you will need Administrator permissions in order to be able to install software.

IIS

Install the Internet Information Server.

  1. Open the Server Manager (via Administrative Tools).
  2. Choose Add roles and features. A wizard opens.
  3. Confirm the Before You Begin page by clicking Next.
  4. On the Installation Type page, choose the Role-based or feature-based installation option.
  5. Confirm the Server Selection page by clicking Next.
  6. On the Server Roles page, select the role Web Server (IIS).

  7. On the Features page, check that .Net Frameworks are installed.

  8. Check all the entries shown on the screenshot.

  9. The next page shows you a summary. Click Install to begin installation.

Requirements for the Web Layer - Windows Server 2019

When setting up the system you will need to follow the instructions below. Remember that you will need Administrator permissions in order to be able to install software.

IIS

Install the Internet Information Server.

  1. Open the Server Manager (via Administrative Tools).
  2. Choose Add roles and features. A wizard opens.
  3. Confirm the Before You Begin page by clicking Next.
  4. On the Installation Type page, choose the Role-based or feature-based installation option.
  5. Confirm the Server Selection page by clicking Next.
  6. On the Server Roles page, select the role Web Server (IIS).

  7. Confirm adding features by clicking Add Features.

  8. On the Features page, check that the .Net Frameworks 3.5 Features are installed.

  9. Check all the entries shown on the screenshot.

  10. The next page shows you a summary. Click Install to begin installation.

Requirements for the Application Layer

OLAP Databases

To allow the Web application to communicate with your OLAP databases, the appropriate database client must be available or installed on the machine on which the application layer is installed.

SQL DataViews - Relational Databases

If you are using SQL DataViews that access relational data via ODBC/OLEDB, check that the right ODBC driver/OLEDB provider is installed. With ODBC you must also create the corresponding ODBC data source as a "System DSN".

Exporting Reports

In order to be able to export reports, certain prerequisites must be met. A description of these prerequisites can be found here.

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